Hockey Creators and the Subscription Playbook: Lessons from Goalhanger’s 250k Paying Users
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Hockey Creators and the Subscription Playbook: Lessons from Goalhanger’s 250k Paying Users

iicehockey
2026-02-23
10 min read
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Goalhanger’s 250k subs show how to turn hockey fans into paying members. Get a 90-day subscription playbook, pricing, tech stack and retention tactics.

Hook: Turn occasional fans into paying supporters — without selling out

You know the problem: you publish games, breakdowns, and locker-room stories, but converting viewers and listeners into reliable, recurring income feels like pulling teeth. Clubs, podcasters and vloggers struggle with fragmented platforms, unreliable ticket sales and the constant churn of social algorithms. Goalhanger’s recent milestone — topping 250,000 paying subscribers and roughly £15m a year in subscriber revenue — shows a playbook that hockey creators can adapt in 2026. This article breaks down what worked for them and translates it into an actionable subscription blueprint for hockey content creators, teams and fan communities.

Why Goalhanger matters for hockey creators (the 2026 context)

In late 2025 and early 2026 the creator economy continued maturing: platforms rolled out better native subscription mechanics, audiences grew more willing to pay for community and ad-free experiences, and production companies doubled down on subscriber-first businesses. Goalhanger’s announcement (Press Gazette, Jan 2026) that it has exceeded 250,000 paying subscribers — with an average payment of about £60/year — is tangible proof that niche audio brands can scale subscriptions into a multi-million-pound business.

“Goalhanger exceeds 250,000 paying subscribers” — Press Gazette, Jan 2026

For hockey creators this matters because sports fandom is inherently sticky: fans want inside access, historic context, live experiences and ways to connect. The question becomes: how do you package that value into a subscription that fans will buy and keep?

Core lessons from Goalhanger (what to copy)

Goalhanger’s system isn’t magic — it’s disciplined productization of content and community. Here are the high-level pillars you can adapt:

  • Clear, tangible benefits: ad-free listening, early access to episodes and live tickets, bonus shows and newsletters.
  • Multi-channel member experience: email, Discord chatrooms and live events — all tied to membership.
  • Simple pricing with options: monthly and annual plans with a clear average revenue per user (ARPU).
  • Show-level gating: memberships on individual shows, not just the whole network, so fans pay for what they love.
  • Event monetization: members get early ticket access and exclusive seats — turning content into IRL revenue.

Translate to hockey: Four subscription models that actually work

Different creators and clubs need different models. Use one, combine several, or scale from freemium to full membership over 12–18 months.

1) The Podcaster Model — Premium Episodes + Community

Best for fan-favourite shows and play-by-play commentators.

  • What to sell: ad-free episodes, bonus deep-dives, behind-the-scenes interviews, and Q&A episodes.
  • Community add-ons: gated Discord rooms for members, monthly live AMA with hosts, and members-only polls to influence episode topics.
  • Price guide (2026 benchmark): £4–7/month or £40–70/year. Goalhanger’s average ~£60/year shows fans will pay for quality audio + community.

2) The Vlogger / Video Creator Model — Clips, Tutorials & Early Access

Best for skill-focused creators, coaches and highlight-makers.

  • What to sell: early access to long-form videos, members-only drills and full-game cut-ups. Sell downloadable training sheets and video breakdowns.
  • Extras: video chapter notes, practice plans, and periodic live-stream coaching sessions.
  • Distribution: use YouTube Memberships, Vimeo OTT or a gated site with a Stripe-backed paywall.

3) The Club Model — Membership + Ticketing + Local Perks

Best for semi-pro, junior and community clubs that need recurring revenue and deeper fan involvement.

  • What to sell: priority ticketing, discounted merch, members-only meetups and exclusive newsletters from coaching staff.
  • Activation: integrate membership with ticketing + CRM so members see early access on game-day pages.
  • Price guide: £30–100/year depending on perks and local pricing.

4) The Hybrid Network Model — Multiple Shows, Bundled Subscriptions

Best for creators who run multiple shows or collaborate with other local creators.

  • Bundling: let fans subscribe to a single show or the full network at better ARPU.
  • Cross-promotions: partner with other hockey creators to exchange promo episodes and referral discounts.

Concrete steps: 90-day subscription launch blueprint for hockey creators

Below is a practical timeline you can implement this season. Follow it and you’ll have a testable offering in 3 months.

Days 1–14: Product definition

  • Choose a primary subscription product (Pod membership, Club membership, or Video membership).
  • Define 3 clear member benefits — one content, one community, one real-world (e.g., discount or early tickets).
  • Set pricing (monthly + annual) and define a launch discount or founding-member tier.

Days 15–45: Build the funnel

  • Pick a payment stack: Stripe + Memberful/Patreon/Supercast/Mighty Networks depending on your needs. For podcasts, Supercast or Apple/Spotify subscriptions are increasingly standard in 2026.
  • Create landing page with benefits, testimonials (or anchor quotes), and an email capture form. Use one strong CTA.
  • Record 2–3 member-only assets (bonus episode, video drill, or members-only newsletter) so early sign-ups get immediate value.

Days 46–75: Launch and convert

  • Run a two-week founding-members campaign: limited pricing, exclusive badge, and early-bird live Q&A.
  • Use on-show mentions, social clips, and teammates/friends to push signups. Offer a referral bonus (free month or merch credit).
  • Activate community (Discord/Mighty Networks) and welcome every new member personally in those first 48 hours.

Days 76–90: Iterate and stabilize

  • Collect feedback via a 3-question survey and a short retention email flow for those who cancel.
  • Measure early metrics: conversion rate from audience (target 1–5%), churn (monthly target <6% for small creators), and ARPU (aim £3–7/month or £30–70/year).
  • Plan the next 90 days of members-only content and an event (virtual hangout or in-person meetup) to lock retention.

Actionable retention tactics that match Goalhanger’s strengths

Getting people to sign up is only half the battle. Goalhanger succeeds because it keeps subscribers engaged with a steady stream of exclusive experiences. Use these tactics to reduce churn and increase LTV.

  • Weekly small wins: short exclusive clips, member polls, or micro-episodes keep the feed fresh.
  • Early access and scarcity: members-only early ticket windows for live shows or limited merch drops.
  • Community rituals: weekly Discord rooms or monthly live coaching breakouts create habit.
  • Data-driven personalization: track which benefits members use (video views, live attendance) and surface more of the popular formats.
  • Onboarding sequence: first 7 days—welcome email, how-to-use guide, scheduled event invite, and instant value asset.
  • Exit interviews: when members cancel, ask one question: what would make you rejoin? Use answers to iterate.

Pricing psychology: How to set tiers that sell in 2026

Price too low and you undervalue your product. Price too high and you deter early adopters. Use these heuristics:

  • Anchor pricing: show an annual price and a monthly equivalent to make the annual look like a deal.
  • Three-tier model: Free / Core / Premium. Free keeps acquisition funnels full; Core is your main revenue driver; Premium is for super-fans.
  • Limited founding tiers: launch with a capped number of discounted spots to create urgency.
  • Localize prices: for international fans, offer local currency options or region-specific tiers (more important as your reach expands beyond local clubs).

Platform tech stack — what to use in 2026

Your stack should minimize friction for supporters and you. Here are recommended components based on scale and format:

  • Payments & Subscriptions: Stripe (global, flexible), Paddle (if you need tax handling), or native platform billing (Apple/Spotify/YouTube) for discoverability.
  • Member management: Memberful, Supercast (podcast-first), Substack (newsletter + audio), Patreon (broad creator tools), or custom via Stripe + Memberstack.
  • Community: Discord for live chat and real-time events; Mighty Networks or Circle for structured courses and better member directories.
  • CRM & Email: HubSpot, Mailchimp, or ConvertKit for segmented funnels and retention flows.
  • Ticketing: Integrate with Eventbrite, Universe, or local ticketing partners so memberships are recognized at checkout.
  • Analytics: Google Analytics, Mixpanel or Amplitude for engagement funnels and cohort retention analysis.

When turning game footage, interviews or inside-club content into paid products, protect yourself:

  • Obtain written media releases from players and staff for paid content.
  • Check league broadcasting rights; some leagues restrict monetization of game highlights.
  • Disclose sponsorships clearly — fans respond to transparency. Member-first creators who prioritize experience keep trust.

KPIs you must track from day one

These numbers tell whether your subscription is healthy:

  • Conversion rate: subscribers divided by engaged audience (goal: 1–5% early; top podcasts exceed 5%).
  • ARPU: average revenue per user — track monthly and annual separately.
  • Churn rate: monthly churn target <6% for small creators; <3% for mature programs.
  • Retention cohorts: 3, 6, 12-month retention to measure product-market fit.
  • Engagement: percent of members who attend events or open member emails in a 30-day window.

Advanced strategies for scaling (after you prove product-market fit)

Once your program locks in retention metrics, invest in scale tactics used by Goalhanger and other growing networks.

  • Show-level memberships: let fans pay for specific hosts or shows — higher conversion where the host-fan bond is strongest.
  • Network bundling: partner with adjacent creators (youth hockey coaches, analytics channels) and offer combined discounts.
  • Event-first monetization: prioritize small, ticketed meetups for members; convert attendees into higher-tier members.
  • Merch and limited drops: exclusive runs for members to create scarcity and additional revenue.
  • Data-driven sponsorships: sell sponsor access to an engaged member audience (not just impressions). Use member surveys to align sponsor value.
  • AI personalization (2026 trend): use AI to recommend content and segment members based on behaviour — match members to training programs or video playlists.

Common pitfalls and how to avoid them

Many creators stumble at the same points. Here’s how to dodge them:

  • Pitfall: gating everything. Fix: keep flagship free content to attract new fans; gate exclusive, high-value content.
  • Pitfall: no onboarding. Fix: initial 7-day email + event flow to show immediate value.
  • Pitfall: ignoring churn feedback. Fix: make cancellations a conversion point — offer micro-surveys and rejoin discounts.
  • Pitfall: poor community moderation. Fix: appoint volunteer moderators or a paid community manager as you scale.

Case-in-point: How a local junior club can reach 1,000 paid members

Short example applying the blueprint:

  1. Offer a £50/year club membership that includes early ticketing, 10% merch discount, monthly members-only coaching video and a quarterly members-only meet-the-coaches night.
  2. Promote the membership during games, social and email. Offer founding-member discount for first 300 signups.
  3. Integrate membership pass with ticketing so fans see early access on the checkout page.
  4. Host a members-only season kick-off event to create FOMO and social proof for non-members.

Assuming a local fanbase of 10,000 engaged supporters, a 10% conversion yields 1,000 members — a realistic target if benefits are tangible and promotion is consistent.

Looking forward: predictions for hockey subscriptions in 2026

Expect the following trends to shape how hockey creators monetize:

  • More native subscription features: platforms (audio and video) will continue building native paywalls and analytics, reducing friction for creators.
  • Experience-first models: members will pay more for IRL/virtual experiences than for raw content alone.
  • Personalization via AI: tailored training plans and content playlists will increase member engagement and lifetime value.
  • Platform competition: as production companies (e.g., larger media players) pivot to subscription studios, niche creators must emphasize community and authenticity to compete.

Final takeaway — your subscription playbook, condensed

Goalhanger’s growth proves a simple truth: fans will pay for membership that bundles exclusive content, community and experiences. For hockey creators, the fastest path from audience to reliable recurring revenue is to productize your best stuff, activate a tight community, and ship value consistently. Start small with a clear membership product, measure the right KPIs, and iterate fast.

Call to action

Ready to build your hockey subscription? Download our 90-day launch checklist, sample email templates and a pricing calculator tailored for hockey creators — or join our free weekly workshop where we walk through a live subscription launch. Click to get the toolkit and start converting fans into paying members this season.

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#subscriptions#podcasts#business
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icehockey

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Senior editor and content strategist. Writing about technology, design, and the future of digital media. Follow along for deep dives into the industry's moving parts.

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2026-01-25T08:44:38.363Z